TERMS/POLICIES- we accept  MC/VISA/AMX
We accept Master Card, Visa, Discover and American Express.
100% SECURE SHOPPING
The charge on your credit card will read--
HL ENTERPRISES.
Your credit card will be charged at time of order.


                              The charge on your credit card will read--
                                          HL ENTERPRISES.
                            Your credit card will be charged at time of order


    You may also pay by Check or Money order
     Please mail payment to and make check payable to;
                         HL ENTERPRISES

                          c/o Alive Preserved Plants
                          Agoura Hills, CA 91376

               
Include part number, description, quantity, and color.
               California residents add  9.0% State tax.

               Any questions? Call - (818) 597 0590






Sort By:
CARE and HANDLING: Please remember, our plants are real field grown plants and we do not control the environment our plants are placed in. Due to these two factors the plants may experience naturally occurring changes over time. This is normal and should be expected over time as part of natures' process. In addition, we do not accept any damage that occurs to the plants after acceptance by the customer, such as water damage, breakage of branches, insects, etc. These beautiful plants are REAL, and with the proper care will bring you MANY long years of virtually care free enjoyment.
CLAIMS:
All product should be inspected upon arrival. Any damaged product and all packaging must be kept until the carrier has made an inspection. Claims for damaged product will only be accepted up to 10 days after receipt of delivery.

BY PLACING AN ORDER YOU ARE AGREEING WITH OUR RETURN POLICIES AND PROCEDURES


RETURNS; We are committed to providing the highest quality product and working with our customers to ensure satisfaction. We assume responsibility for ensuring that the plant is preserved and is delivered in good condition. We can not accept returns without a prior "RETURN AUTHORIZATION NUMBER" {RMA#} and in the original packaging. Unauthorized returns will be refused. There are no returns after 20 days.


Contact us via phone - 818 597 0590
or: contact@alivepreservedplants.com
for your RMA number.


A restocking fee of 25% will be assessed to any approved request to return merchandise that is not shipped in error or is not defective. There will be no returns authorized after 20 days without our approval. The customer will be responsible for the return freight even in the event of an exchange. All returned product(s) must be returned in its' original packing material and in salable condition.


DAMAGE AND SHORTAGES�If an item is received damaged, please notify us within 24 hours of receiving the package in order for claim and replacement process to begin. It is important that you hold on to the original packing materials and the damaged merchandise for inspection by the delivering carrier, otherwise no claim and/or replacement will be honored.

Shipping and handling are non-refundable.
In the event of free shipping- you will be charged the actual shipping charge incurred by
ALIVE PRESERVED PLANTS
Items purchased with Free Shipping will have UPS/DHL/ Fedex Standard/Common Carrier/or Oversize charges,as applicable, shipping fees deducted from the refund,shipping fees deducted from the refund along with the restocking fee.

PLEASE NOTE: Special orders are considered a final sale. There will be NO returns, exchange or credit allowed on ALL special orders. All other terms and conditions apply. NO EXCEPTIONS.


Please Note. Prices and availability subject to change without notice

WE CAN BE REACHED IN THE FOLLOWING WAYS:
PHONE:--- TOLL FREE (888) 236-5688
PHONE:--- (818) 597 - 0590
FAX: ------ TOLL FREE (888)897-9989
SALES@ALivePreservedPlants.Com

Copyright 2004 HL ENTERPRISES. All rights reserved.
Nature, Transformed into Works of Art
100% SAFE SHOPPING!
Copyright HL Enterprises 2004